Resort manager

What is a Highlife Resort Manager?

Our resort managers are responsible for ensuring that our guests are having a fantastic holiday. You oversee all operational and guest related aspects of resort management.

You will supervise and organise the resort team members, and ensure that Highlife’s high standards, procedures and company image are maintained. You run a tight ship with clean chalets, great food, efficient work processes and clear communication across the resort team. You will have offer exceptional service both in the chalet and on the slopes.

Who are you?

To be considered for this role you have what it takes to motivate a team of hosts and chefs to deliver exceptional service to every customer. You are approachable, and you have a great way with people. You take pride in ensuring your team and ultimately your guests have all the assistance they need, when they need it.

You have at least 3 years experience in a Customer Service or a Hospitality environment as well as experience with managing a team. You have great initiative and problem-solving skills and always put the customer first.

You must have excellent administration and organization skills, with good computer literacy. You love the idea of making sure every guest has their best ever ski holiday.

Please click here for a full job description.

“ Their friendly, professional staff excelled in their respective roles and their work behind the scenes allowed us to concentrate on mastering the slopes. ”
Helen Boylan, Sunday Business Post, October 2006